About Us & FAQ

ABOUT US

BRUTAL MIND COMING FROM JAKARTA, INDONESIA. FOUNDED IN 2009, BM BASICALLY MOVING IN  IMPORTING STUFF BUT LATER CHANGE
IN 2013 BM START MOVING IN MERCHANDISING, LABEL AND PRODUCTION ON THAT TIME BM START OPEN SALE FOR WORLDWIDE. NOW OUR ITEM WELL DISTRIBUTED WORLDWIDE AROUND THE GLOBE

MORE DETAILS WILL BE POSTED SOON. \m/

FAQ

ONLINE STORE QUESTION
WELCOME TO BRUTAL MIND!!! THE MOST BRUTAL STORE EVER EXIST ON EARTH

WHERE I CAN CHECK ALL STUFF ?
TO CHECK FULL CATALOGUE CLICK “SHOP” OR SIMPLY CLICK THIS LINK :
https://brutal-mind.com/shop/

WHAT PAYMENT DO YOU ACCEPT ?
FOR ONLINE PAYMENT ONLY PAYPAL , IF YOU DON’T HAVE PAYPAL , CONTACT US
WE CAN DO WESTERN UNION , MONEY GRAM.

IS THE PRICE INCLUDING POSTAGE ?
NO ! ITS ONLY FOR ITEM PRICE , POSTAGE WILL BE CALCULATE AT CHECKOUT

HOW MUCH SHIPPING COST WORLDWIDE ?
OUR SHIPPING COST IS BASED ON WEIGHT OF ITEM, START FROM THE LOWEST
0-100 GRAMS $8.50
100-250 GRAMS $11.50
250-500 GRAMS $17.50
500 GRAMS – 1 KG $29.50
ETC…

WHAT COURRIER YOU USE ?
WE USE POS INDONESIA , IF YOU WANTED TO USE OTHER COURRIER, CONTACT US

HOW LONG USUALLY INDONESIA SHIPPING TO WORLDWIDE ?
USUALLY TAKES 2WEEKS – 4WEEKS

CAN WE USE FASTER ONES ?
YES WE HAVE EXPRESS ONE, YOU CAN CHOOSE REGISTERED / EXPRESS MAIL SERVICE

WILL I GET TRACKING NUMBER ?
YES YOU WILL GET IT, WE ALWAYS UPDATE TRACKING NUMBER AFTER IT SHIPPED

I PAID A LOT SHIPPING COST , WHAT IF SHIPPING COST CHEAPER THAN I PAID ?
WE’LL 100% REFUND IT IF THERE ANY LEFT , AFTER WE UPDATING AND CALCULATING

I DIDN’T GET CONFIRMATION ABOUT MY PACKAGE YET WHAT SHOULD I DO ?
TRY CHECK YOUR PAYPAL FIRST, USUALLY WE UPDATE IT ON PAYPAL. IF YOU DIDN’T FIND IT CONTACT US.

IF YOU HAVE MORE QUESTION, USE CONTACT FORM AND WE’LL RESPOND RIGHT AWAY